Overall Experience Reviews For Sport Clips Haircuts of Florence

1 rating

My son went there to get a haircut but only had $20 the exact cost of the cut. He wanted to be able to tip so he declined the service. It started pouring down raining and him and his girlfriend asked if they could wait inside, they had mask. A nice lady said yes and another lady in a nasty tone said no. I’m shocked that a person could be so selfish And rude. I was going to give him some tip money but now we will never return. BE KIND TO YOUR NEIGHBORS

Reply from Sport Clips Haircuts of Florence :
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

5 rating

Great experience

1 rating

Over the last 5 visits my average wait time exceeds 1.5 hrs just to get in the chair. As a business owner myself I understand that wait times are sometimes necessary. But what seems to be happening here is that at least on Weekends there are never enough stylists. Always two only never more. The addition of one more stylist would literally cut wait times in half or more. It’s for this fact that I can not give more than one star. One star simply because a 1/2 star is not possible. If I ran my restaurant like this place is run, I would be out of business. During my most recent wait I watched at least 5 people walk-in, sign in, and then leave after waiting. At an average of $20 per head that’s $100 in revenue lost. If you are losing $100 per day in revenue.... let’s say 7 days per week... over the course thats roughly $36000 in revenue per year lost. Gaining customers isn’t your problem.... keeping them is. I won’t be returning anytime soon.

Rated 2.0 out of 5.0 based on 4 Client reviews

1
Heidi W. | August 28, 2020 Overall Experience

"My son went there to get a haircut but only had $20 the exact cost of the cut. He wanted to be able "

5
Charlie A. | July 25, 2018 Overall Experience

"Great experience "

1
Jim S. | March 17, 2018 Overall Experience

"Over the last 5 visits my average wait time exceeds 1.5 hrs just to get in the chair. As a business "

1
Obviouslydoesntmatter R. | January 12, 2018 Overall Experience

"Worst, unecessary, waiting experience ever. Most expensive haircut I never got. Other issues with an"