Overall Experience Reviews For Sport Clips Haircuts of Florence

5 rating

01/09/21
Donnie R. Overall Experience

Thank you so much. It's not easy taking in a vet. But this young lady trusted me and she cut my hair real good. Its always nice waking up to a fresh haircut. Thank you Mam.

Reply from Sport Clips Haircuts of Florence :
Thank you for your feedback. We are glad you had a great experience. We look forward to seeing you again real soon.

1 rating

08/28/20
Heidi W. Overall Experience

My son went there to get a haircut but only had $20 the exact cost of the cut. He wanted to be able to tip so he declined the service. It started pouring down raining and him and his girlfriend asked if they could wait inside, they had mask. A nice lady said yes and another lady in a nasty tone said no. I’m shocked that a person could be so selfish And rude. I was going to give him some tip money but now we will never return. BE KIND TO YOUR NEIGHBORS

Reply from Sport Clips Haircuts of Florence :
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

5 rating

07/25/18
Charlie A. Overall Experience

Great experience

Rated 2.6 out of 5.0 based on 5 Client reviews

Donnie R. | January 9, 2021
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Overall Experience

"Thank you so much. It's not easy taking in a vet. But this young lady trusted me and she cut my hair"

Heidi W. | August 28, 2020
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Overall Experience

"My son went there to get a haircut but only had $20 the exact cost of the cut. He wanted to be able "

Charlie A. | July 25, 2018
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Google
Overall Experience

"Great experience "

Great experience

Jim S. | March 17, 2018
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Overall Experience

"Over the last 5 visits my average wait time exceeds 1.5 hrs just to get in the chair. As a business "

Over the last 5 visits my average wait time exceeds 1.5 hrs just to get in the chair. As a business owner myself I understand that wait times are sometimes necessary. But what seems to be happening here is that at least on Weekends there are never enough stylists. Always two only never more. The addition of one more stylist would literally cut wait times in half or more. It’s for this fact that I can not give more than one star. One star simply because a 1/2 star is not possible. If I ran my restaurant like this place is run, I would be out of business. During my most recent wait I watched at least 5 people walk-in, sign in, and then leave after waiting. At an average of $20 per head that’s $100 in revenue lost. If you are losing $100 per day in revenue.... let’s say 7 days per week... over the course thats roughly $36000 in revenue per year lost. Gaining customers isn’t your problem.... keeping them is. I won’t be returning anytime soon.

Obviouslydoesntmatter R. | January 12, 2018
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Google
Overall Experience

"Worst, unecessary, waiting experience ever. Most expensive haircut I never got. Other issues with an"

Worst, unecessary, waiting experience ever. Most expensive haircut I never got. Other issues with another store in same day bringing me to this one. Now just done. Too bad as I tip very well too (sometimes in double digits). Funny enough too, as I walked out calmly (about 45min after my 60 min wait from checking in online) I can almost guarantee they were thinking, "Oh well, his loss he was so close to getting in the chair", but I have been led to believe after my experience that if I got into that chair the experience would have continued to decline as there was no remedy for this, and also that after waiting so long the haircut would then take another 30 minutes while product sale attempts are being made. I would have been even more livid so why stay. Also had things to do, sort of expected to get my haircut within 15 min of arriving 60 min after check in, but nope brushed off instead. (Was first on lost when I walked in too) waiting 45min in store after waiting 60 from check in just to try to tip someone well was totally stupid, but at least I left and didn't go through with the rest of the horrible experience.

Overall Experience Reviews For Sport Clips Haircuts of Florence

Donnie R. | January 9, 2021 Google Google Overall Experience

Heidi W. | August 28, 2020 Google Google Overall Experience

Charlie A. | July 25, 2018 Google Google Overall Experience

Jim S. | March 17, 2018 Google Google Overall Experience

Obviouslydoesntmatter R. | January 12, 2018 Google Google Overall Experience

Donnie R. | January 9, 2021
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Overall Experience

Heidi W. | August 28, 2020
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Charlie A. | July 25, 2018
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Jim S. | March 17, 2018
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Obviouslydoesntmatter R. | January 12, 2018
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Overall Experience